This is not a role where you simply process orders and pass questions on to someone else. We're looking for an experienced B2B professional who takes ownership, keeps customers informed and makes sure things get done, especially when priorities change or something doesn't go according to plan.
You're used to working in a commercial B2B environment where things can move quickly and customers expect answers. You don't wait for someone else to take the lead, but take ownership and work things out.
Experience in Sales Support, Inside Sales, Order Management or a similar commercial B2B role
Fluent English, both written and spoken
Comfortable working with customers, orders, quotations and deadlines
Able to keep an overview when priorities change or the pressure increases
Proactive and hands-on: you see what needs to be done and act on it
Comfortable with direct communication and not afraid to speak up or ask questions
Accurate and organised, but also practical when something needs to be solved quickly
Someone who thinks in solutions rather than problems
Wat ga jij doen
You’ll be responsible for keeping the commercial process moving from quotation to delivery. You’ll work closely with international customers, suppliers and internal teams, making sure things stay on track and issues are solved quickly.
Prepare and follow up on quotations and customer orders
Coordinate orders from quotation through to delivery
Act as a main point of contact for international B2B customers
Keep customers informed about orders, deliveries and changes
Coordinate with suppliers and colleagues across sales, logistics, finance and operations
Monitor deadlines and priorities, and take action when something risks getting stuck
Resolve issues quickly and look for practical ways to improve the process
Wat wij bieden
29 vacation days, pension- scheme and 8% holiday allowenceCommuting costs reimbursement A close-knit team where people help each other when things get busyAn international B2B environment with customers and colleagues around the worldRoom to learn and develop within the organisation
Waar ga jij werken
You'll join an international technical organisation where people are straightforward, decisions are made quickly and everyone is expected to take responsibility. The pace can be high and priorities can change during the day. Customers need answers, deliveries don't always go according to plan and sometimes you simply need to switch gears. People here don't make things more complicated than they need to be. They communicate directly, help each other out and focus on finding a solution. dordreYou'll fit in well if you enjoy a no-nonsense environment, don't take direct communication personally and prefer getting things done over talking endlessly about them.