Are you the Customer Service Representative German, who loves to treat his or her clients like gold? And do you prefer working in an international environment? Hopefully you recognize yourself in the following profile:
Bachelor degree (or equivalent working experience)
Near Native Germand and Fluent in English (Dutch is a plus)
Preferably 1 year of Customer Service experience
Fulltime available per week (no part-time options)
Living in the area of Tilburg, the Netherlands. Relocation from another country is not an option
Wat ga jij doen
In this position as Customer Service Representative for the German market, it is your job to exceed customer expectations. You will be responsible for managing the entire order process and you keep an eye on the high quality standards. Your tasks will be:
First point of contact for distributors and sales representatives
Order entry, including checking and supplementing data
Processing orders from A to Z
Proactively inform customers about deliveries
Take on complaints and undertake the right action to solve every issue
Identifying errors and proposing (process) improvements
Wat wij bieden
You will become a member of a multicultural and professional team. They offer good benefits such as:
€3000,- up to €3500,- gross per month
25 days off and 13 ADV days
13th month
Travel allowance
Max. 1 day working from home
Waar ga jij werken
This international company provides electrical solutions for other organisations worldwide. You will be part of a team of 15 positive international employees. These 15 people are divided in subteams, such as UK, French, German and Scandinavian. A lot of nationalities are represented in this department. Once inside, you immediately feel welcome by the informal and open atmosphere. Everyone has the drive to make a good contribution to the success of the organisation. Next to that, the manager is a true people manager. We are now looking for a driven Customer Service Representative for the German market. Do you see yourself working here? Don't be shy, come say hi!